You know that person – he has all the technical abilities and credentials he needs to move up the ladder at work. Yet, no one wants to promote him. He simply doesn’t have the communication or people skills to successfully collaborate with fellow workers.
In a study by Millennial Branding, employers surveyed placed communication skills at the top of their must-have list. Ninety-seven percent of employers surveyed indicate they look for candidates with a positive attitude, and 92% view teamwork skills as very important.
Having the ability to relate and work with others is crucial in business. You not only need technical skills and experience, but also office soft skills, like the ones below.
Patience and empathy skills
You need to be able to keep a level head around the office. No one likes the person who blows his/her top every time a stressful situation comes to fruition. Take a breath, and try to see the situation from everyone’s perspective. “Having the ability to place yourself in someone else’s shoes is a key people skill,” says Ryan Kahn, a career coach, founder of The Hired Group.
It’s one thing to have an innovative idea; it’s another to be able to persuade your teammates and managers to listen and employ your ideas. Enhanced communication skills include the ability to speak in simple, specific and concise ways. After all, time is a precious commodity. “If you have a gift for the spoken and written word, you will always put your best foot forward. Being articulate is highly prized in today’s workplace, when time is at a premium and technology requires constant communication,” says Lynn Taylor, a national workplace expert and author of Tame Your Terrible Office Tyrant; How to Manage Childish Boss Behavior and Thrive in Your Job.
Active listening skills
When collaborating with a fellow worker, put down your Smartphone, turn away from your computer screen, and give them your full attention without interrupting or planning what you’ll say next. Great communication skills start with active listening skills.
A positive attitude
People like being around positive and energetic people. Your positive attitude will be contagious to your coworkers, and in turn, they will want to work with you to achieve company goals. A positive attitude starts with choosing to be happy. When negative thoughts creep into your mind, flip them upside down. Find reasons to be happy and associate with happy people at work.
The ability to communicate well in the workplace is one of the talents you will master in our online programmes at Coventry University College Online. Read more about your course options now.